Frequently Asked Questions

NoveraIQ is an advanced AI-powered data analytics platform designed to help businesses of all sizes make better decisions through data. Our platform combines machine learning, natural language processing, and intuitive visualizations to transform complex data into actionable insights without requiring deep technical expertise.

NoveraIQ is designed for a wide range of users, including:

• Business analysts who need to derive insights from data quickly
• Marketing teams looking to understand customer behavior
• Operations managers optimizing business processes
• Executives making strategic decisions
• Small business owners without dedicated data teams
• Researchers analyzing complex datasets

Our platform is accessible to users with varying levels of technical expertise, from beginners to advanced data scientists.

No, NoveraIQ is designed to be user-friendly and accessible without requiring coding skills. Our intuitive interface and AI assistant guide you through the data analysis process. However, for users who are comfortable with coding, we do offer advanced features that allow for custom analysis using Python and R.

Creating an account is simple. Click on the "Sign Up" button in the top right corner of our homepage. You can register using your email address or sign up with your Google or Microsoft account. After verifying your email, you'll have immediate access to our platform.

NoveraIQ offers several subscription tiers to meet different needs:

• Free Tier: Basic analytics with limited datasets and features
• Professional: Full analytics capabilities for individuals and small teams
• Business: Advanced features with team collaboration tools
• Enterprise: Custom solutions with dedicated support and advanced security

Visit our Pricing page for detailed information about each plan's features and pricing.

Yes, you can cancel your subscription at any time from your account settings. When you cancel, you'll continue to have access to your subscription features until the end of your current billing period. We don't offer prorated refunds for partial months.

Yes, data security is our top priority. We implement industry-standard security measures including:

• End-to-end encryption for all data transfers
• Secure data storage with regular backups
• Role-based access controls
• Regular security audits and penetration testing
• Compliance with GDPR, CCPA, and other privacy regulations

For more details, please review our Privacy Policy.

You retain full ownership of all data you upload to NoveraIQ. We do not claim any ownership rights to your data and will never sell or share your data with third parties without your explicit consent. We only use your data to provide and improve our services to you.

When you cancel your subscription, your data remains in your account for 30 days, during which time you can export it. After 30 days, we may delete your data from our active systems. You can request immediate deletion of your data at any time by contacting our support team.

NoveraIQ supports a wide range of data types, including:

• Tabular data (CSV, Excel, SQL databases)
• Time series data
• Text data for natural language processing
• Categorical and numerical data
• Structured and semi-structured data

Our platform automatically detects data types and suggests appropriate analysis methods.

NoveraIQ provides a comprehensive suite of machine learning models, including:

• Regression models for prediction
• Classification models for categorization
• Clustering for pattern discovery
• Time series forecasting
• Natural language processing
• Anomaly detection

Our AI assistant helps you select the most appropriate model for your specific data and business question.

Yes, you can export your analysis results in multiple formats, including:

• PDF reports
• Excel spreadsheets
• CSV files
• Interactive dashboards
• API endpoints (Business and Enterprise plans)

You can also schedule automated exports to be delivered via email or to your cloud storage.

We offer multiple support channels:

• In-app AI assistant for immediate guidance
• Comprehensive documentation and tutorials
• Email support for all customers
• Live chat support (Professional plan and above)
• Dedicated support manager (Enterprise plan)

You can reach our support team at support@noveraiq.com or through the Help button in the platform.

Yes, we provide several training options:

• Free onboarding webinars for all new users
• Video tutorials and step-by-step guides
• Monthly live training sessions
• Custom training workshops (Business and Enterprise plans)

Check our Resources page for upcoming training events.

NoveraIQ supports various data formats and visualization tools, including:

• Data Import/Export: CSV, Excel, SQLite, JSON, Pandas DataFrames
• Visualization Tools: Plotly, Matplotlib, Interactive Tables
• Export Formats: ZIP, PDF, PowerPoint, Jupyter Notebook, ONNX, PMML

Enterprise customers can request custom integrations for specific needs. For a complete list of supported integrations, please visit our Resources page.